The following covers general enquiries relating to our site and products.
If your question is not answered, please contact us via
e-mail.
What is this website?
ArtFlux is an online art gallery specialising in an exclusive range of artworks available for purchase on a variety of surfaces. Our range seeks to embody the very best in urban inspired graffiti, stencil art, illustration and photography from around the world, ready for presentation in a contemporary living space or commercial setting.
Do you ship internationally?
We currently ship to the United Kingdom, all European countries, and the United States.
How long does delivery take?
Orders are processed the same or next day after completed payment and usually despatched within 24 hours.
Delivery to most destinations takes 2-5 days.
What payment methods do you accept?
We currently accept these payment methods through our online checkout:
Debit Card
Credit Card (including American Express)
PayPal
We can also accept, on request, the following:
Google Checkout
Bank Transfer
Money Order
Cheque or Postal Order (UK buyers only)
For more information on a specific payment method , please e-mail us.
What is the quality of your product?
We use only the finest materials and processes in the creation of your product. You can find out more information about the specific product types we offer by clicking on the information icon next to each product offering on the product page.
Is it possible to request a product in a size not advertised on the site?
Yes, we are able to print to a custom size. Please e-mail us with information of the image you are interested in and how you would like it to be printed.
Will the image I see on screen look exactly the same as the canvas I receive?
Due to the massive variations between different displays, it is impossible to guarantee this. All of our computer equipment is calibrated to ensure accurate colour, brightness and contrast rendition between the images we see on our screens and the final output, however, if your own monitor is not calibrated then there is no guarantee the colours and tones you see on your own screen will be an accurate representation of the final product.
Do you wrap the image around the edges of the canvas?
Usually, but this depends on the nature of the image. Please e-mail us with the name of the image you are interested in for more information.
Can you reproduce one of my own images onto canvas?
Yes. We are happy to create a canvas from any image you own the copyright to. We will make basic adjustments to the image to ensure optimal reproduction, usually at no extra cost. More advanced modifications are also possible. For more information, and prices, see the create section of our website.
Is there a returns policy if I am not satisfied with my order?
Unfortunately, as our products are created to order, it is not possible to offer refunds. If there is any defect with your product, however, we will be happy to replace it after inspection. Please e-mail us for more information.
What do you do with my data when I purchase from this site or contact you?
We have a very strict trade enquiries page for further information.
Do you accept artist submissions?
We are constantly seeking to expand our catalogue with fresh artwork. Please see our artist enquiries page for further information.
What are the full Terms and Conditions relating to the use of this website?
Please see our full sale terms.
